Informativa sulla privacy
Alpha Pet Grooming Salon LLC
Phone: (800) 270-1365
Hours: Monday to Saturday, 9:00 AM – 5:00 PM
1. Introduction
Alpha Pet Grooming Salon LLC (“we,” “our,” or “us”), operating as Alpha Grooming Pet Salon, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, website, or services.
By using our services, contacting us, or submitting your information, you agree to this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that can identify you, including:
- Full name
- Phone number
- Email address
- Pet information (name, breed, size, behavior notes)
- Appointment details
- Information submitted through forms or bookings
- SMS consent records
Phone numbers collected for SMS consent are used only for communication related to your appointments or inquiries.
Non-Personal Information
We may automatically collect limited technical data such as:
- IP address
- Browser type
- Device information
- Website usage data
This helps us improve our services and user experience.
3. How We Use Your Information
We use your information to:
- Schedule and manage grooming appointments
- Communicate about bookings, updates, and reminders
- Respond to customer inquiries
- Provide quotes and follow-ups
- Improve our services and customer experience
- Ensure safety for pets and staff
- Comply with legal obligations
We only collect information necessary to operate our business effectively.
4. SMS Communications
Consent
By providing your phone number, you agree to receive SMS messages from Alpha Grooming Pet Salon.
These messages may include:
- Appointment confirmations
- Reminders
- Service updates
- Customer support responses
Example message:
“Hello! This is Alpha Grooming Pet Salon confirming your pet’s appointment. Reply STOP to opt out. Message and data rates may apply.”
Opt-Out
You can opt out anytime by replying:
STOP
Help
Reply HELP or contact us directly:
Phone: (800) 270-1365
Message frequency may vary. Standard message and data rates may apply.
5. Mobile Information Sharing
We respect your privacy.
Your mobile information will not be shared with third parties for marketing purposes.
Phone numbers are used only for communication related to your grooming services.
6. Cookies and Tracking
If you use our website, we may use cookies to:
- Improve performance
- Remember preferences
- Analyze traffic
You can disable cookies in your browser settings if preferred.
7. Data Security
We take reasonable steps to protect your information using administrative and technical safeguards.
However, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain information only as long as necessary to:
- Provide services
- Maintain records
- Comply with legal obligations
9. Your Rights
You may request:
- Access to your data
- Corrections to your information
- Deletion of your data (when applicable)
- Withdrawal of SMS consent
To request any of these, contact us at:
Phone: (800) 270-1365
10. Third-Party Services
We may use third-party tools (such as spam filters or analytics) to improve our services.
If applicable, external services may have their own privacy policies.
11. Updates to This Policy
We may update this Privacy Policy as needed. Updates will be posted with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy:
Alpha Grooming Pet Salon
Phone: (800) 270-1365
Hours: Monday to Saturday, 9:00 AM – 5:00 PM